Clear Online Flags
The Clear Online Flags function is used to unlock a user's work session that may have been locked due to an improper exit or ejection from the application.
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Select Setup and Manage > Clear Online Flags.
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Review the list of users currently in the system. Select the user who needs to be unlocked.
- Remove the check mark(s) beside the application(s) they are locked out
of (Juris, Juris for the Web, Expanded Features for Outlook).
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Click the Save icon on the toolbar. Note that you can also select Form > Save from the menu or press Ctrl + S on your keyboard.