Administering Juris Go

Juris Go is the Juris mobile app for iOS and Android. Install the service, allocate licenses, and be ready to answer common questions from users.

Features

Get the facts you need to deploy the Juris® Go mobile app for iOS and Android. Juris Go extends Juris timekeeping functionality to the user who is on the go, via smartphone or tablet.

Juris Go supports the following functionality:

  • Add narrative descriptions to time entries.
  • Authenticate via Juris Go sign in or by the following biometric authentication methods, if supported on your device:
    • Apple devices equipped with Face ID or Touch ID.
    • Android devices with fingerprint authentication.
  • Create time entries.
  • Enter time via timer or manual input.
  • Fill out code fields from the app or Juris Suite.
  • Link entries to existing clients, matters, task codes, and activity codes.
  • Save and edit draft time entries on the device.
  • Send time entries to Juris Suite for processing.
  • Suggests results while you type characters in the Client and Matter lookup fields.
  • Use narrative text codes in Juris Suite for shortcuts to add frequently used text. Text codes can be used in Juris Go.
  • View details of your previous time entries made using either Juris Suite or Juris Go.

System requirements

Here's what is required for mobile timekeeping with Juris Go:

Requirement Description
SQL Server 2008 R2 or higher SQL Server 2008 R2 or higher must be installed on your Juris server.
.NET Framework 4.6.1 Microsoft .NET Framework 4.6.1 must be installed on your Juris server must be running .
Default Juris instance selected A default Juris instance must be selected in Juris License Manager. For more information, see: LexisNexis Juris Go Install Guide .
Supported Juris version

Juris Go requires Juris Suite 2.6.1 or higher.

The version number for Juris Suite can be found on the sign in screen.
Juris Go service licenses

Each user of Juris Go must be a Juris Suite timekeeper and must be assigned a license to use the service.

  • To order licenses for Juris Go, call Kendra Gebhart at (404) 588-4624 or email kendra.gebhart@lexisnexis.com. Look for licensing confirmation and product keys in a fulfillment email.
Juris Go Manager and related service

The Juris Go Manager is a desktop application with related services. It must be installed on your computer running Juris server. Only one instance of Juris Go Manager can be installed per firm.

A link to download the setup executable is provided in the Juris Go license fulfillment email. These components are installed:

  • Juris Go Manager allocates Juris Go licenses to timekeepers.
  • Juris Go service manages traffic between your local Juris database and cloud-based services, which communicate with the Juris Go app.

NOTE The following considerations when selecting a computer to install the service on:

  • It is important to install the service on a computer that can handle the additional network traffic that will be generated by your mobile timekeeping staff.
  • Install Juris Go Manager on your server running Juris and Juris Suite. Do not install it on any other computer.
  • The computer must be running Juris 2.6.1 or higher and Juris Suite 2.6.1 or higher.
  • .NET Framework 4.6.1 and SQL Server R2 or higher must be installed on the computer.
  • The computer must maintain a continuous connection to the Internet and to your Juris database.

For information on installation and using the tool to allocate licenses, see LexisNexis Juris Go Install Guide .

Compatible devices

Juris Go is compatible with devices running:

  • Apple iOS versions 9, 10, 11, 12, or 13.
    Users with these devices can get the Juris Go app from the iTunes store.
  • Android versions 5, 6, 7, 8, or 9.
    Users with these devices can get the Juris Go app from the Google Play Store.
User configuration Every Juris Go user must be a Juris/Juris Suite user and a timekeeper.

NOTE

Juris® Go is currently available in the US market only.

Installation and configuration

For information on installation and configuration of the Juris Go service with your Juris Suite system, see LexisNexis Juris Go Install Guide

Multiple companies

Juris Go supports logins to multiple companies. There is a dropdown at the top of the Go Manager screen for a company. The list of eligible timekeepers will be displayed for each company. If a timekeeper work in multiple companies, they must be configured for each. The admin will need to choose which company is that timekeeper's default company.

Finding time entries in Juris Suite that were submitted via Juris Go

Run a query in Juris to find all the time entries that were submitted using the Juris Go app.

  1. Sign into Juris.
  2. Open Setup and Manage > View Tables.
  3. Enter this query in the search field and then click Execute:

    4. SELECT *
    FROM TimeEntry
    WHERE (EntrySource = 'JurisGo')

Connectivity notes

Juris Go notifies users in the following connection problems:

Using the app with no Internet

When you sign into Juris Go, the app checks for an Internet connection so it can reach cloud-based services to authenticate and process records. If Juris Go cannot connect to the Internet, the sign in process is suspended until a connection is detected. If Internet access is interrupted and you are already signed into the app, you can create and save draft time entries but cannot perform look ups, send entries to Juris Suite, or view history.