To reverse a cash receipt:
Select Form > New > Cash Receipt on the menu, to open a new batch window.
Select Form > New on the menu, to open a new cash receipts window.
Follow the steps below that apply to the type of cash receipt you are reversing.
In the Matter column, type the same matter number that was entered on the original cash receipt.
Note
If the balance on the bill was zero, you need to manually enter the Bill Number because the bill does not show up in the Find tool.
For example, if you allocated $400.00 to Timekeeper AAA and $300.00 to Timekeeper BBB on the original cash receipt, then allocate a negative -400.00 to Timekeeper AAA and a negative -300.00 to Timekeeper BBB. Also, confirm that the allocations to fees, expenses, interest, and surcharges are the same as the original cash receipt.
In the Matter column, type the same matter number that was entered on the original cash receipt.
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